Which countries/regions does the product service support?
Most countries in the world are supported, please enter a country where you can view detailed support services for each product.

About the address
Due to the large size of our package, we do not accept PO.BOX addresses. Please leave detailed address information when placing an order, including the recipient/detailed address door number/city/state/province/zip code/telephone/ E-mail, etc., to facilitate smooth delivery, please keep
Phone calls are valid, and usually the package will contact you by phone before signing for it.

Remote address
If your address belongs to a remote area, the express company will charge an additional remote delivery fee of about 38USD. We will notify you after you place an order and negotiate to pay the remote fee.

Shipping processing
It usually takes 1-2 business days for us to process your order, excluding holidays, but we will process it as soon as possible.
Product processing time depends on the following aspects:
1. Double quality inspection, we need to make sure that each product is in good condition when it arrives at the customer's hands.
2. Shipping packaging, because these products are expensive, they need to be carefully packaged to avoid damage during shipping.
3. In stock, for some very popular products, we cannot guarantee that they are always in stock. We regularly monitor inventory to ensure products are in stock.

Logistics channel
We usually send DHL/FEDEX/UPS/Small items may be sent by express line.

Shipping warehouse
Our main delivery locations are in China, Czech Republic, and Russia. We will open more overseas warehouses to improve delivery timeliness and improve customer satisfaction.

How long is the logistics time limit?
Estimated time limit: generally 3-18 working days, which cannot be guaranteed; due to force majeure or uncontrollable factors, the logistics time limit will be delayed.

About customs duties

• Different countries may impose different tariffs on imported goods, and feungsake.com is not responsible for any taxes levied on its products.
• Due to customs regulations, we cannot declare the purchased items as gifts, usually we will declare the actual amount to customs.
• When the goods arrive at the customs, they will usually contact you to clear the customs and pay the customs duties. Please cooperate with the processing as soon as possible to avoid the goods being returned or destroyed. All losses caused by the customs not being processed in time will be borne by the buyer.
• If it is shipped from an overseas warehouse, you will not need to deal with customs issues, we have already handled customs duties in advance.